A Microsoft support forum thread (opens in new tab) has almost 1,400 responses as of this writing, with hundreds of customers saying that their screens flicker. The Verge first reported the issue.  “We are aware that some customers have experienced a screen flicker on Surface Pro 4 and are monitoring the situation closely,” a Microsoft spokesperson told Laptop Mag. “Customers impacted by this should contact Microsoft support.” Perhaps the strangest part, though, is that several owners are claiming that putting the device in the freezer serves as a temporary fix. The problem is a hardware issue, so it couldn’t be fixed with a simple software update. Last August, Consumer Reports yanked its recommendation of the Surface lineup because its “predicted reliability” was worse than other brands. Some members of the Flickergate group have reported getting replacement units, and the site states that “if the issue is a hardware fault, then Microsoft should recall affected devices.”

Windows 10 Annoyances and Problems

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Repair Windows 10Remove the Lock ScreenDisable or Enable Grayscale ModeSet Compatibility Mode for AppsAccess the BIOS on a Windows 10 PCStop Windows Update from Automatically Restarting Your PCTurn Off App NotificationsFix a Slow-Opening Windows Downloads FolderDisable Personalized Ads on Microsoft Sites and AppsStop Skype’s Annoying Auto UpdatesFix a ‘Boot Configuration Data File is Missing’ ErrorClear the Run Command’s HistoryDisable CortanaUninstall and Restore Built-in AppsRestore a Missing Battery IconFix a Boot Configuration File ErrorGet to the Advanced Startup Options MenuDelete a Locked FileRestart without RebootingRoll Back Windows 10 to an Earlier VersionDisable Automatic Driver DownloadsDisable Internet ExplorerPause Windows Updates for Up to 35 DaysUse Battery SaverDowngrade to Windows 10 SSave Netflix Videos for Offline ViewingAll Windows 10 TipsWorst Windows 10 AnnoyancesDisable Password Prompt on Wake